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Fully Automated
Faster and more accurate than manual coding
Maximize Revenue
Capture
Find every billable code in every chart
Always Compliant
Always up-to-date with the latest coding changes
Next Generation Technology
We use the latest in machine learning and natural language processing to read, score and code each chart in seconds while exceeding the accuracy and consistency of manual coding. We also accurately identify downcodes and missing documentation.
Integrated Platform
We integrate with all industry APIs and data formats. We generate everything needed to submit a chart for claim submission including ICD-10, CPT (with modifiers) and E/M codes.
Expert Team
Our team includes board certified emergency medicine physicians, emergency medicine coders with 20+ years experience, top software engineers and data scientists.
Secure and US Based
We are based in San Francisco, California and exceed HIPAA requirements for the security of our US-based infrastructure.
Data Formats | Support |
|---|---|
Industry Standards - HL7 (v2 & v3), FHIR, CDA, X12, Secure MLLP, FHIR REST API and more... | ✓ |
General Formats - XML, CSV, JSON, Plain Text, Fixed Width, Database queries, SFTP, HTTPS, REST / SOAP | ✓ |
Proprietary - Support for custom in-house coding and billing software. | ✓ |
Security | Support |
|---|---|
Data Encryption - All sensitive data is encrypted during transport and at rest. | ✓ |
Transport Security - TLS, VPN, SSH or PKC. | ✓ |
Authentication - Certificate, key or password management. | ✓ |
HIPAA - Ensure compliance with signed BSAs, role-based user security, full security auditing and more... | ✓ |
Coding Standards | Support |
|---|---|
Billable procedures - Procedures and procedural documentation requirements can be customized per payor and per client. | ✓ |
Internal use codes - Custom internal use code output can be enabled for client event and exception tracking. | ✓ |
Customer / Payor Identifiation - Customer and payor specific customizations and coding standards. | ✓ |
Workflow | Support |
|---|---|
Documentation deficiency notifications - Designate physician or client support team email points of contact. | ✓ |
Physician updates - Pause submission of encounter for billing pending correction of documentation definiecies by physician. | ✓ |
Re-coding - Enable automatic chart re-coding upon receipt of additional physician documentation. | ✓ |
Manual coding adjustments - Optional workflow to support manual adjustments to automatically coded charts. | ✓ |
Reporting and Output | Support |
|---|---|
Reporting access and distribution - Direct login to Synaptec Health’s systems or reporting distribution via secure e-mail. | ✓ |
Reporting template customization - PDF and CSV reporting can be fully customized to meet customer needs. | ✓ |