Eric Chao

Feb 2, 2023

Getting Started Guide

Overview

We’ve designed our entire onboarding process around the customer experience and getting started is designed to be fast and manageable for teams of any size. We accomplish this by mirroring existing operational onboarding processes for new human coding hires and leveraging your existing preferred technical integration approach. Synaptec Health does not have strict formatting requirements for our software to be able to accept encounter data.

Our engineering team takes care of all configuration and data format management upon receiving a set of sample encounters or messages. Healthcare technology should be easy to use, and we bring Silicon Valley experience and best practices to accomplish this goal.

Timeline

We can complete technical integration in 2-4 weeks depending on interface / encounter file availability. Each project will have a dedicated technical and business project manager and will follow the trajectory outlined below.

Integration Approaches

We accept messages and encounter data via HL7 / CSV / RTF / PDF / JSON and other standard formats. We work with your preferred and existing endpoints (socket based, restful APIs or SFTP) including conforming to EHR vendor specific specifications or working with your existing integration engine. Your coding results can also be returned via any of the following as well.

Synaptec Health Data Requirements

The following is a summary of the Synaptec Health data requirements for coding and MIPS.

Next Steps

We can share our detailed technical getting started checklist and standard BAA.